One view. The PartnerView.

Samsung France's channel program had big potential, but the data was scattered across files and portals. In three months, we fixed that with PartnerView—a single view of revenue, tier readiness, rebates, MDF, and training that puts everyone's focus on growth.

Samsung PartnerView
Partners love PartnerView! They have never had this kind of information, especially revenue and rebates at their fingertips and find it super helpful to see how they are performing against their goals.Samsung

Blind spots in the channel.

Samsung France ran a complex partner program, but insight was fragmented. Revenue, training and tier rules lived in separate portals.

That meant partner account managers (PAMs) spent meetings stitching data together, while smaller resellers couldn't see how they were performing. Samsung needed one source of truth—scalable across product lines, in French, and ready for a flagship partner event in four months.

The mandate: unify data, give everyone clear visibility, elevate partner conversations, and unlock growth.

Samsung PartnerView dashboards

The solution was clear.

With weeks to launch, we moved fast. We structured revenue and training data into dynamic dashboards, with all calculations driven from one source. In parallel, an agile design stream turned core program insights into French-first views—clear cards for revenue, tier status and rebate eligibility.

Weekly prototype reviews with PAMs ensured it worked live in partner meetings. The result: PartnerView. Delivered in 10 weeks.

PartnerView French interface

Transparency that transforms.

With PartnerView live, phase two delivered real transparency. Teams can see every program requirement and benefit in one place, with live widgets forecasting rebates and flagging underperforming product lines.

Role-based access puts the right data in the right hands. PAMs run sharper QBRs, align with partners faster, and drive growth together—while individual training tracking keeps qualification progress up to date.

Guessing gone, growth on.

PartnerView replaced fragmented insights with one clear view of performance, and raised the quality of every conversation.

PAMs now guide partners with evidence. Executives track progress in real time. And Samsung has a scalable foundation that can support future regions and initiatives.

305%

increase in active users.

92%

of registered partners onboarded.

Learn how we unlock partner potential and can help you scale faster and smarter

Contact us.

OUR WORK

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